Our Commercial Director explains why it’s essential to ensure your chosen solution enables customers to reply directly to you.

We're not just about CRM strategies or always-on customer communications. We're also retailers’ go-to support for tactical campaigns.

Marketing Delivery’s VoiceBox solution can trigger further AI-powered communications based on the customer's previous interaction.

Marketing Delivery’s VoiceBox solution can trigger further AI-powered communications based on the customer's previous interaction.

Heritage Automotive implements new contact strategy to enhance customer interactions at all stages of pipeline.

We looked at assumptions around the Agency model to understand what the data shows, the reality, and any learnings.

During the pandemic, the importance of multi-step, digital contact plans was realised by those dealerships who had adopted them already.

Blackshaws is a family-owned franchise car dealership representing Suzuki, MG, KGM, and Isuzu across two sites in Northumberland.

Our research highlights increases in retailer website traffic, social activity and volumes of enquiries for cars over the festive season.

Exploring the results of our consumer survey and how AI-powered communications can help retailers exceed customer expectations and ensure success.