– CASE STUDIES

Success Stories

Real results from UK franchise dealers running VoiceBox CXP, including
Sales, Aftersales and Intelligence.

Ancaster Group Case Study Image

Published: October 2025

Interview with Marketing and Communications Director Carly Keeler-Clappison on boosting personalised customer engagement with VoiceBox automation and data integration.

Swansway Motor Group

Published: August 2025

Swansway Motor Group has seen a
172% increase in digital service
bookings after deploying automated
digital marketing technology across its
30 locations.

Ryland Automotive

Published: March 2025

Ryland has partnered with us for the past four years, leveraging their VoiceBox Sales, Aftersales, and Social Media solutions to uphold their commitment to customer excellence.

“I wholeheartedly recommend this product to enhance performance and customer service.”

Neelam Sharma, Group Head of Customer Experience & Operations, Citygate
Hills Motor Group

Published: February 2025

Hills Motor Group are tackling key business challenges with tailored VoiceBox Sales and Aftersales solutions across their Toyota and Lexus dealerships, including Stock Alerts and Lost Sales.

Chorley Group

Published: February 2025

Chorley Group has introduced a new digital marketing strategy, thanks to VoiceBox Sales, across its entire 22-site network to boost new and used car sales, with a specific focus on EV personalisation.

Frosts Cars

Published: November 2024

Frosts Cars, a leading independent used car retailer, is automating its aftersales-focused customer communications to maximise retention and workshop utilisation with VoiceBox Aftersales.

“Workshop revenue and customer base grew 8.5% and 4.2% YOY, respectively.”

Simon White, Group Aftersales Manager, Group 1
Vines Group

Published: May 2024

Vines Group has been working with us since 2018 as part of a strategy to automate key elements of its marketing activity and to support the development and activation of digital marketing campaigns.

Simpsons Škoda

Published: February 2024

Interview with John Williams, Marketing Director at Simpsons Škoda, about their investment in digital marketing, specifically VoiceBox, and what their team and customers thought.

Barretts Motor Group

Published: November 2023

Barretts trialled VoiceBox Sales at its four JLR sites, and quickly saw improvements in lead conversions and customer retention. Six months later, it deployed VoiceBox for Sales and Aftersales across the full group.

Hatfields

Published: November 2023

Interview with Craig Petty, Sales Director at Hatfields, about streamlining communications and offering a consistent omnichannel experience to customers across its nine sites with VoiceBox.

Let’s make things happen

See how predictive intelligence and AI-powered delivery work together with VoiceBox CXP.